Privacy Policy
At AE Dropshippes, we strive to ensure your orders are delivered promptly and efficiently. Please review our Shipping Policy below for details on how we handle shipping and delivery.
1. Shipping Destinations
We currently ship to [list countries or regions you ship to]. If your country is not listed, please contact us at aedropshippes@gmail.com to inquire about availability.
2. Processing Time
All orders are processed within 2-5 business days after payment confirmation. Please note that processing times may vary during holidays or promotional periods.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping: 7-15 business days
Express Shipping: 3-7 business days
Delivery times are estimates and may vary depending on your location, customs processing, and other factors beyond our control.
4. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order, shipping method, and destination. Free shipping may be available for orders over a certain amount. Check our website for current promotions.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
6. Customs and Import Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees. These charges are not included in the product price or shipping cost. Please check with your local customs office for more information.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at aedropshippes@gmail.com or call +447467476640. We will work with the shipping carrier to resolve the issue.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
AE Dropshippes
Email: aedropshippes@gmail.com
Phone: +447467476640
Return & Refund Policy
At AE Dropshippes, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return and refund process.
1. Eligibility for Returns
To be eligible for a return:
The item must be unused, in its original packaging, and in the same condition as when you received it.
You must initiate the return within 14 days of receiving your order.
2. Non-Returnable Items
The following items cannot be returned:
Items that are personalized, customized, or made-to-order.
Items that are damaged due to misuse or improper handling.
3. Return Process
To initiate a return, follow these steps:
Contact us at aedropshippes@gmail.com or call +447467476640 to request a return authorization.
Pack the item securely in its original packaging.
Include the original invoice or proof of purchase.
Ship the item to the address provided by our customer service team.
4. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:
Refunds will be processed to the original payment method within 5-10 business days.
Shipping costs are non-refundable unless the return is due to an error on our part.
5. Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original item and place a new order.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at aedropshippes@gmail.com or call +447467476640. We will provide instructions for returning the item and arrange for a replacement or refund.
7. Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
AE Dropshippes
Email: aedropshippes@gmail.com
Phone: +447467476640